Enroll a face credential

Enroll your face from an invitation, or have an administrator enroll you at a computer or reader. Face enrollment is separate from your profile picture and your assigned door access.

• I received a selfie enrollment invitation
• I am enrolling someone as an administrator

Enroll from your invitation

You'll need the invitation link and PIN, plus a phone or computer with a camera. You can complete these steps without using the administrator portal.

1. Open the link in your Anavio enrollment email or text.
2. Enter the supplied PIN in Access PIN and select Enter.
3. Use a well-lit room with a plain background. Keep sunlight behind the camera rather than behind you. Remove glasses for enrollment, move hair away from your face, and keep other faces out of the picture.
4. Read the Terms and Conditions linked on the enrollment page. If you agree, select the checkbox, then select Take Photo and allow camera access when prompted.
5. Center your face, look straight ahead, and select Capture.
6. Select Retake if you need another photo, or Confirm to submit it.
7. Wait for the photo-upload confirmation. If the page reports low quality, select Retake and take another photo.

If your link has expired or the page says the maximum number of attempts has been reached, ask your administrator for another invitation. Enrollment does not change which doors or hours your administrator assigned to you.

Enroll someone as an administrator

You'll need permission to manage credentials: Full Access, Manager, or Supervisor. The employee must already have a user record. For reader enrollment, they also need a schedule that includes the connected reader.

Choose one enrollment method below. Each starts in People → Users: select the employee, open User Info., and find Credentials.

Send a self-enrollment invitation

1. Open the Face menu and select Selfie Enrollment Invitation.
2. Select Add Selfie Enrollment Invitation.
3. Choose Email, Mobile, or both. Check the employee's displayed contact details before sending.
4. Set Valid From and Valid To for the period when the employee can use the link.
5. Select Send. Direct the employee to Enroll from your invitation above.

Use a computer camera

1. With the employee present, open the Face menu and select Add.
2. Have the employee read the displayed Terms and Conditions. If they agree, select the checkbox. Follow the lighting and positioning guidance above, then select Take Photo. Allow camera access when prompted.
3. Center the employee's face and select Capture.
4. Select Retake or Confirm. If Anavio reports low quality, retake the photo.

Use a reader

1. With the employee at the reader, open the Face menu and select Add Using a Device.
2. Select the intended Door. If none is available, check the employee's schedule and whether the reader is connected.
3. Have the employee read the linked Terms and Conditions. If they agree, select the checkbox, then select Select to start capture at the reader.
4. Have the employee stand 2–3 feet in front of the reader and follow its spoken enrollment prompt. The reader shows a green light when it captures the face.

For group membership and schedule assignments, see Add and manage users and Set up groups and assign access.