After a user has been created, credentials can be added. The user can have the ability to unlock the doors they have access to using the following:
- Face – For a frictionless experience, users can enroll on a device or by emailing or texting a self-enroll selfie link.
- Card or Key FOB - Assign Anavio NFC or Mifare HF card.
- Cloud Key - Assign the user a link with access to doors defined by the schedule assigned to the user.
- Mobile Credential- With the Anavio mobile app, available for iOS and Android, users can conveniently open doors using their smartphone.
To add a face credential from PC
- Navigate to the Users section.
- Select a User.
- Scroll down to Credentials.
- Under Face, select Add. This will take the User to a webpage.
- Click Take Photo.
- Use Capture button to snap a clear photo of the user on a webcam-enabled PC.
To add a face credential on the device
- Navigate to the Users section.
- Select a User.
- Scroll down to Credentials.
- Under Face, select Add using a device. This will allow the user to enroll on a door device.
- From the dropdown list, select the device you want to enroll on.
- Click on Select; this will start the enrollment process.
The device will sound “Beginning face enrollment; please stand in front of the camera.”
The user must stand 2-3 feet away from the camera.
Once the face is captured, the device LED will turn green.
To issue selfie enrollments
- Navigate to the Users section.
- Select a User.
- Scroll down to Credentials.
- Under Face, select Selfie enrollment invitation.
- Choose if you want to send the invitation via email or text.
- Set validity, if required (by default it is 24 hours).
- Click Send.
- The user will receive an email/text with instructions to complete the selfie enrollment process.
- User should simply follow the steps provided in the email/text to submit their selfie for verification and enrollment.
To add a card or key fob on the device
- Navigate to the Users section.
- Select a User.
- Scroll down to Credentials.
There are three choices under Card or Key FOB, Add using a device, Add manually and Add a lockdown card.
- Under Card or Key FOB, select Add using a device. This allows you to enroll the card/FOB on the device.
- From the dropdown list, select the device you want to enroll on. Select Default or External (in most cases leave it at default).
- Click on Select; this will start the enrollment process.
- Under Card or Key FOB, select Add manually. Enter the facility code and card number manually into the provided fields. Click Save to enroll the card.
- Under Card or Key FOB, select Add a lockdown card: Select the reader to which you want to add the lockdown card and hold the card up to the device.
- Once added, confirm the Details and ensure the card or key fob is now listed under the user's credentials.
The device will sound “Beginning Card enrollment, please hold your card up to the device”. Once the card data is read, the device LED will turn green.
To add a cloud key
- Navigate to the Users section.
- Select a User.
- Scroll down to Credentials.
- Go to Cloud Key and select Add.
- Select how to send the cloud key link, email and/or text (this will email or text to the phone number registered to this user).
- Select the valid time period for this cloud key link.
- If you want this to only be used this one time, select use one time only.
- The user will receive an email or text with the link and a PIN number.
To set up mobile credential
- Navigate to the Users section.
- Select User.
- Scroll down to Credentials.
- Go to Mobile Credential and select Add.
- An email with the link to download the Android and iOS app will be sent to the User.
- Users without portal access will get an email/SMS invitation to set password for the mobile credential app.
Note: The user will be able to open only the doors assigned in the schedule for this user.